Google Maps not loading properly

Are you seeing “This page didn’t load Google Maps correctly” in place of maps on your website? This error has become a lot more common since Google Maps started requiring an API key on June 22, 2016 (after about 10 years of allowing keyless use). If you started using Google Maps on your website on or after that date then you will need to sign up for and implement a free API key (older users still do not need a key).

Google has not made setting up an API key a very user-friendly process. Their interface is geared towards developers. As such, many users have trouble correctly creating a key. This guide is not just for our WordPress theme and plugin users but for anybody on the Internet who wants to know how to fix the “This page didn’t load Google Maps correctly” error on their website.

Find the Cause of “This page didn’t load Google Maps correctly”

First, let’s find out exactly why the “This page didn’t load Google Maps correctly” error is showing. There are multiple things that can cause it but fortunately Google gives us a way to learn the specific reason. This helps us know what to do to fix it. Notice the last part of the error says to open the JavaScript console for “technical details”. That’s what we need.

Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.

You can open the JavaScript console in your browser with a few keystrokes. There is an excellent answer on StackOverflow that tells you plainly how to open the JavaScript console in different browsers. After doing that, you should be able to find an entry looking something like this.

Google Maps Console Error

Listed below are the most common errors reported by our users.

Fix the “This page didn’t load Google Maps correctly” Error

Now that you know exactly what is causing the error, you can fix it. Here are fixes for the most common Google Maps API errors shown in the console.

How to Fix MissingKeyMapError

MissingKeyMapError means you are not using an API key and will need to sign up for one then configure your website to use it. Websites that started using Google Maps on or after June 22, 2016 require an API key in order for maps to show.

Create a Google Maps API Key

Follow these steps to create and implement a free Google Maps API Key.

  1. Start Google’s Get a Key process then log into your Google account (or create one).
  2. Click Agree and continue to create a new project representing your website.
    Google Maps API Register
  3. Under Accept requests, add the two entries below (replacing yourname.com with your own domain). Type the first entry then hit enter on your keyboard to add it. Repeat to add the second entry. Having both entries (with asterisks) will help ensure your maps work on any URL of your website.
    yourname.com/*
    *.yourname.com/*

    Google Maps Create API Key

  4. Click Create then copy your key that is now shown on the screen.
    Google Maps API Key Done
  5. If you’re using our WordPress plugin, go to Settings Church Theme Content and paste your key into the Google Maps API Key field then click Save Changes. Otherwise, do similar according to the product you’re using.
    Google Maps API Key Paste

Note: Google says it can take up to 5 minutes for your key to become active. We’ve heard reports of it taking 30 minutes or longer. Keep this in mind if your maps do not show right away.